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Rabu, 03 November 2010

How to Construct a CV for a New Job


When it comes to applying for a new job, your CV can be one of the most important parts of the whole process. It is the first thing any employer will see about you and will steer their opinion on you as a potential employee. If it's good your CV can get you an interview every time, if it's not up to scratch then you could find it difficult to get past the first step.
A CV is your introduction. It is what you're all about in a nutshell. Therefore you need to be succinct and make sure your best features are highlighted effectively.

So what needs to be included?
Career history - Whether this is your first full-time job or you're a seasoned professional, it is important that you demonstrate the kind of work that you have been doing previously. Therefore include the names of your past/current employers, the amount of time you've been there and an overview of the role and your responsibilities.
Employers like to see that you have the skillset that matches what they're looking for or that you have shown progression. With this in mind it can be beneficial to re-write or tweak your CV to match individual job applications. This way you can make sure that you are showing off your specific strengths and not just general ones that you might usually feature.
Always put your most recent role first and then work backwards though. Don't feel like you have to include all jobs either. Your new employers probably won't be too concerned about where you had a paper round.
Education history - Again, this is all about getting your most important and recent education up front. So if you have earned a career, don't bury it beneath your GCSEs. Equally, if you have done further education, you shouldn't feel the need to include all your school grades. Simplify them and show what you got and how you fared in the key subjects - English, Maths, Sciences.
Personal profile - Employers will want to understand a little bit more about you, so feature a short explanation of who you are, what you enjoy and just give an insight into your personality. This should be tailored to each application, although many things will remain constant of course.
All of this information should really be contained within one sheet of A4 - one side or two. If you find that you're getting carried away with describing yourself, get somebody to objectively review it and ensure they are critical. It's best to get some opinions from a friend or family member rather than going straight to an employer - it can save you a lot of wasted effort.
So keep it short and sweet, make sure layout is clear and in some form of chronological order - with the newest experience first. If there are any holes in your education or work experience make sure you say what you were doing during that period. Also, if you have done some voluntary work, gained experience away from work or are a member of any professional bodies, be sure to flag these up.

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Senin, 01 November 2010

Importance of Continuous Job Opportunities

By Macon Maic

Job Vacancy Indonesia, Employee, Vacancy 

Jobs form the part of your life. It is impossible to lead a normal life without proper job. Jobs act as the major source of income thereby making the livelihood easy without many troubles. Jobs indeed keep the individual occupied without boredom. It is natural that you will completely feel bored if you sit simply without engaging yourself in any activities for about five days continuously. If this is the case, just imagine the situation you are unemployed. It will almost take your life both mentally and physically. A proper complete human life cycle comprises of job and it occupies a greater share in the livelihood and in the society. There are different types of jobs to which human beings get engaged themselves and these jobs varies depending on the qualification and other skills possessed by the individual apart from the availability of type of job in the place.
All the jobs are created by man and are also done by man in order to gain most out of it. Also there are many opportunities available around you that will definitely help you to fetch maximum and you would not have ever imagined about this kind of jobs in your life time. You might have come across many types of job opportunities while reading through various news papers and magazines. Apart from that, internet has emerged to be one of the latest developers of job wherein internet jobs are hitting the headlines. These job opportunity ads are published in the newspapers or magazines by giving the location as the headline like London jobs, Southampton jobs and so on. This clearly indicates that the job location is the particular place tagged along with the job in the opportunities heading.
You cannot avoid any opportunities as they are the main income source generators at your home front. You will always wish to look after your family and your dear ones in the most comforting and pleasing way. This wish can be converted to reality only with the help of a good job in hand. Sometimes people are also looking for additional opportunities in order to take them in the form of part time basis as they are finding it difficult to meet up the expenses due to increasing price rate. So it is advised to take care of all job opportunities with important care even if you are not in need of a new opportunity now.


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Jumat, 29 Oktober 2010

Team Building Activities - Increase Employee Motivation

By Meadows Leland
  
Job Vacancy Indonesia, Employee, Vacancy  


In the corporate world, the most pressing problem is employee attrition. People are switching their jobs very rapidly. From a company's point of view, this is rather detrimental to progress. This is because over a period of time, you tend to invest a lot in terms of training and tacit knowledge in an employee. Thus, when he leaves your company, you lose a valuable resource. Also the problem arrives when you need to hire new employees to replace the older ones. They will have to be hired, selected, trained and then assigned to various responsibilities. All these things have a cost attached to them. This is the reason why companies these days are trying very hard to increase the motivation levels among employees, and to inculcate in them a sense of loyalty and belongingness towards the company.
Corporate events for team building
Corporate events are all about this these days. If your company is planning to organise some, you must ensure that they are conducted extremely smoothly, without any glitches. This is the reason why you must consider hiring the services of a good event management company. These companies are professionals in organising various corporate team building events. These events give your employees a break from the hard work they have to do routinely. They also teach employees the value of working as a team, and inculcate in them a sense of loyalty and trust for the company.
Team building activities
Team building exercises organised by these companies aim at inculcating among the teams a sense of commitment and understanding. These exercises help members of a team break the ice between them, and understand each other better. They also help employees understand the value of working as a team, and what can happen if people give their individual egos and needs more importance. This is accomplished with some amazingly creative team building challenges, like obstacle courses which teams have to accomplish together. Only when they work together and synergise, they will be able to win. It is a lot of fun, and your employees will enjoy every minute while they learn a lot.
Fun team building games and parties
Team building games, which mainly aim towards ice breaking and try to teach employees the importance of effective communication, are very well loved by all kinds of employees. Your employees will be asked to play simple games and perform group activities which will require them to work together. Some examples for this include developing a collage. A corporate team building exercise like this is extremely effective, because of its innovative and non-pressurising, non-boring style.
The most loved are themed parties. Simple themes may be given to employees, which are hilarious and fun. These parties help employees become more comfortable with their superiors, and enjoy some light moments. These activity days will be extremely well loved by your employees, and they will look forward to it each year. With such innovative team building ideas, you can improve the productivity of your employees very greatly.

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Rabu, 27 Oktober 2010

Finding Job Vacancies in Finance

By Mark Andrew Woodcock

Job Vacancy Indonesia, Employee, Vacancy


If you are interested in a career in finance there are many different options available to you. Fields within the finance industry where you can find job vacancies include corporate finance, insurance, accounting, financial planning and real estate. Finance is one of the most lucrative industries to work in and there are many opportunities for dynamic and dedicated people. Here is a sample of the some of the main roles available within the field of finance.
Jobs in Corporate Finance
Corporate finance involves working for companies and helping them to create strategies for growth, protection of cash flow and selection of investment opportunities. Within corporate finance there are many job vacancies available for financial officers. A financial officer helps to increase profit margins for the company, designs financial policies, manages cash flow and works with investors and shareholders.
Jobs in Insurance
Insurance is a massive industry in the United Kingdom and throughout the world. The demand for insurance professionals is enormous and there are many different job vacancies available within this category. Roles include administrative support, sales, management and information technology.
Jobs in Real Estate
Job vacancies within the field of real estate focus on roles in areas such as construction, brokering, property development, insurance and leasing. Real estate finance roles are very similar to corporate finance roles, however, there is a higher degree of specialisation involved in this area.
Jobs in Financial Planning
With the current global instability in the financial markets, many businesses and individuals face tough challenges. Financial planning job vacancies are increasing because of an increased demand for financial advice and support. It is necessary to operate within a strict code of ethics, have a good credit rating and be licensed with the relevant authorities that govern financial planners. Most financial planners have accounting degrees, work as accountants and then move into offering specialised financial advice.

Senin, 25 Oktober 2010

Should You Recruit A Targeted Market for Your Network Marketing Company?

By Art Lovell

  
Job Vacancy Indonesia, Employee, Vacancy


This article will discuss the pros and cons of the traditional strategy of recruiting from your warm market or targeted cold market as a network marketer. Ultimately the aim of this article is to provide valuable insight into the benefits of each method to help you grow your business. As network marketer, you are building a team and it goes without saying, that having the right team members is pivotal to your success.
Benefits of Recruiting from the Warm Market
Recruiting from the warm market has 3 main benefits having an existing relationship with potential business partners, potential referrals, and the locality of your leads. When you recruit from the warm market, specifically your family members and friends, you have the benefit of existing relationship. You will not be seen as a stranger salesman and this can be extremely effective in piquing people's interest. Another benefit of recruiting warm market is that you may get an easy referral due to your existing relationship. You friend or coworker may not be interested in joining your business, but they may refer you to their associates who are. Lastly, a major benefit of recruiting warm market you have the benefit of your potential business partners being local which makes it easier to invite to local hotel or home presentations.
Benefits of Recruiting From a Targeted Cold Market
There are 3 major benefits of recruiting from a targeted cold market. They are more leads due to a bigger market, the ability to target leads interested in your business, and starting the recruiting process from a position of authority. First, by moving your recruiting efforts online allows you to reach more people than you can by simply recruiting from your friends and family through various advertising methods online. Recruiting online allows you to filter out people who are uninterested in your opportunity and only speak to people who are interested through advertising. Lastly, recruiting from a targeted cold market allows you to recruit from a position if authority through marketing online and attracting only the leads that are interest in more information about your company and your team.
Conclusion:
Is one method better than the other? Ultimately, both methods should be learned and mastered. People have seen success using both methods but the trend of many network marketing building strategies have focused online simply because there are more people online than in your warm market. However, network marketing will always will be a relationship business and you should work hard on establishing relationships with potential business partners online and offline.

Should You Recruit A Targeted Market for Your Network Marketing Company?

By Art Lovell

  
Job Vacancy Indonesia, Employee, Vacancy


This article will discuss the pros and cons of the traditional strategy of recruiting from your warm market or targeted cold market as a network marketer. Ultimately the aim of this article is to provide valuable insight into the benefits of each method to help you grow your business. As network marketer, you are building a team and it goes without saying, that having the right team members is pivotal to your success.
Benefits of Recruiting from the Warm Market
Recruiting from the warm market has 3 main benefits having an existing relationship with potential business partners, potential referrals, and the locality of your leads. When you recruit from the warm market, specifically your family members and friends, you have the benefit of existing relationship. You will not be seen as a stranger salesman and this can be extremely effective in piquing people's interest. Another benefit of recruiting warm market is that you may get an easy referral due to your existing relationship. You friend or coworker may not be interested in joining your business, but they may refer you to their associates who are. Lastly, a major benefit of recruiting warm market you have the benefit of your potential business partners being local which makes it easier to invite to local hotel or home presentations.
Benefits of Recruiting From a Targeted Cold Market
There are 3 major benefits of recruiting from a targeted cold market. They are more leads due to a bigger market, the ability to target leads interested in your business, and starting the recruiting process from a position of authority. First, by moving your recruiting efforts online allows you to reach more people than you can by simply recruiting from your friends and family through various advertising methods online. Recruiting online allows you to filter out people who are uninterested in your opportunity and only speak to people who are interested through advertising. Lastly, recruiting from a targeted cold market allows you to recruit from a position if authority through marketing online and attracting only the leads that are interest in more information about your company and your team.
Conclusion:
Is one method better than the other? Ultimately, both methods should be learned and mastered. People have seen success using both methods but the trend of many network marketing building strategies have focused online simply because there are more people online than in your warm market. However, network marketing will always will be a relationship business and you should work hard on establishing relationships with potential business partners online and offline.

Sabtu, 23 Oktober 2010

4 Tips for Elementary School Teachers

By Tauqeer Ul Hassan

Job Vacancy Indonesia, Employee, Vacancy

If you don't like kids, becoming an elementary school teacher certainly is not your job. Elementary school teaching involves a lot of interaction with kids and at times these little creatures create too much problems for you that things become difficult to handle and they are all over you in the class. In this article we are going to give you four useful tips on how to keep the kids under control and attentive for longer time, to those who are teachers in elementary schools.
Play Play Play
At elementary school level, the kids you are in charge of may be no more than five or six years old. Well there must be no doubt that when you were a kid you also wanted to play and that is it. The changing scenario definitely has no impact on kids, as they still just want to play. So, it is an important factor, which you being an elementary school teacher should bear in mind in order to keep a good control on the class the entire day. You have to plan your tactics keeping this very fact in mind. You never allowed kids to play all the time without any learning nor will your school administration or parents like this.
Incorporate Play Time
Now you have become aware of the fact that kids always want to play and it is hard to teach them when they are just not willing. You cannot let them play all the time without any learning as you have to respect the school board as well. There is a simple solution for this problem. You have to incorporate all of their playtime into a fun learning process. Kids are always ready to play games so what you need to do is to incorporate all the boring material into some colorful, interesting game. You will see kids will automatically get into it and enjoy without realizing the fact that they are learning. There can be so many such games through which you can teach them indirectly.
Be a Big Brother/Sister
With the growing age kids become more susceptible to influence, especially when they reach to a tender age of eight or nine. Controlling such kids become rather more difficult than younger ones. Being a role model to them, you need to treat them carefully. Treat and talk to them like an adult may serve the purpose. So, if you talk to them like an adult and let them know that you think highly of them, they will respect you for sure. Make them realize that you're like their elder brother and sister to whom they can come to solve their problems.
Rewards
Giving rewards is a great way to keep your class' attention for longer. Giving reward for every good behavior or any correct response will encourage the kids to behave well and concentrate on learning process. Spending a dollar or two on your kids is nothing better than to have their full attention.

Selecting The Right Training Services Centre For You

By Rizwan Hasan

Job Vacancy Indonesia, Employee, Vacancy 


Nothing is constant in life except change. With the advancement in technology there is constant change at the workplace, which cannot be avoided and these challenges must be met to keep up current with the changing demands. During a recession there are limited opportunities, it is crucial to stand out in the competitive job market by learning new skills in a different field or by enhancing your current set of skills.
The decisions you make have a huge impact on the success in your personal and professional life, the best approach is to get professional training at a training services centre. However, selecting the right training services centre is essential for future success, investing in a training course that does not suit your needs can be damaging to your career. Do not waste your time or money on a course that would not benefit you, a golden rule is to set goals and decide on what you want to achieve.
Keeping your goals in mind thoroughly research training centres before selecting a training course for yourself. The benefits of getting training from a training centre is that they help you choose the right training to meet your goals, they customize training that best meet your needs. They focus on necessary skills and abilities by offering training services in developing skills such as business skills, people skills, financial skills, non labour skills, and so on.
If you need certification then select a training services centre that offers courses related to that certification. When selecting a training services centre make sure the environment is not hostile but is comfortable and friendly. Always select a training centre that has good reputation in the industry and provides quality training with certified and experienced instructors.
Searchme4 online business directory provides a list of services centres in UK that offer a range of training services for all your personal and professional needs. SFB Services, Business Operations Project, QSP are some of the centres that are listed in our directory.

Kamis, 21 Oktober 2010

Why Sales Training Can Benefit ALL of Your Sales Team

By Tony Dimech

Job Vacancy Indonesia, Employee, Vacancy     


Most companies can identify five types of salesperson in their 'team'. They look something like this:
Star Performer: Limited in numbers, worth their weight in gold!
High Pressure Closer: Wins their share of business, - fails to build long lasting relationships.
Relationship Specialist: Builds good customer relationships, - can fail to spot sales opportunities.
Sales Scholar: A professional student of sales, NOT a sales professional.
Systems Specialist: Knows their way around the systems, - doesn't spend enough time with customers.
Depending on the size of your team there will be a number of different types within your overall team, and it is highly likely that the majority of your sales team will not be made up of 'Star Performers', it is therefore important to ensure you do everything you can to develop your team and create more 'Star Performers'
Often when a sales training initiative is being considered, reasons for NOT training certain groups are identified, some examples are listed below:
Group: Possible Reason not to train
Star Performe: Too valuable to take off the road!
High Pressure Closer: Would be offended if they believed we think they need training.
Relationship Specialist: Will always be a good account manager, but not proactive enough to warrant training.
Sales Scholar: Has probably heard it all before.
Systems Specialist: Don't spend enough time in face to face selling situations to deliver an acceptable ROI.
It is not a good idea to exclude these groups from sales training events, here are some reasons why:
Group: Reasons they should be included in training events
Star Performer: As they do such a good job they will be upset from being excluded from such an event. These people are eager to learn and open to change.
High Pressure Closer: Send this group on the pilot programme the more they are involved the more they will tell their peers what a great course it is.
Relationship Specialist: Managing an account is not enough in today's business environment. Developing new business from both existing and new accounts is critical.
Sales Scholar: This group need to understand how to implement their ideas. Behavioural change is the key.
Systems Specialist: Even utilising today's technology, salespeople in this group need to develop better influencing skills so they are more confident in the face to face selling situation.
Location, Location, Location, most people understand the significance of this in the property market so why not adopt a Training, training, training mentality when considering the ongoing development of your sales team?
The more you train your salespeople, the better they will become. They will be able to adapt their selling style to accommodate different types of buyer. They will be equipped to ask better quality questions and by listening to the answers create more proposals that meet the requirements of your customers. They will be more motivated to make important changes to their everyday routines. They will make more of an effort to differentiate themselves from your competitors' sales people. The potential benefits are endless.
In order to realise these benefits there are three key elements that need to be in place:
1. Pre training communication
2. The training event
3. Follow up
Pre training Communication:
The more a sales person understands why they are being asked to attend a training event, and more importantly what's in it for them, the more they can link the corporate benefits to what impact it will have of their personal motivators the more they will want to participate.
The Training Event:
These people are used to being out and about. Make sure the event is interesting, relevant and participative. They will all know what it is like to fight to stay awake as a trainer waffles on for hours demonstrating their new Power Point skills! The more involved they are the more likely they are to discover how new ideas could impact their results.
Follow up:
From action planning to coaching, there are many ways to follow up the training itself. In order to achieve the maximum return on investment you will need to decide how you are going to measure the results. Remember -You can't manage what you don't measure!

Search Engine Optimisation - The Most Powerful Marketing Tool For a Small Business

By K Singh

Job Vacancy Indonesia, Employee, Vacancy  


SEO is an effective and proven method to market a small business. A small business has budgetary constraints in marketing hence search engine optimisation is particularly beneficial. It has lower costs than traditional advertising mediums and as such can be used effectively by small businesses. It offers a cost effective method for small businesses to make their website known to a vast audience. Search engine optimisation commonly known as SEO has become crucial in the success of small businesses today. Many marketing studies have shown that online marketing is replacing traditional mediums as the primary source for customers to obtain information on a company's products and services.  Recent changes in consumer behaviour have made E-Commerce more important than traditional high street retail in many industries.
Search engine marketing has a special significance for small businesses as it allows a business to reduce its marketing and operating costs.  The cost benefits and return on investment is significant compared to traditional methods of marketing such as TV, radio or print mediums.  Search engine marketing also has a wider reach and can be equally effective whether you wish to market to a local or international customer base.
Search engines provide small businesses with an opportunity to compete with established businesses and they are not limited by a smaller bricks and mortar presence. Small businesses with an effective online marketing strategy have continued to grow and gain competitive advantage over others in their industry. This would not be possible using traditional marketing mediums which have much higher costs associated with it.
The ultimate goal of Search Engine Optimisation or SEO is to drive targeted traffic form search engines to the company's website. Websites that receive a high rank on search engines are able to grow and expand due to increased sales and leads achieved as a direct result of increased visibility on search results. A majority of the internet users use search engines to find products and services. Websites that rank high on search engines are able to receive highly targeted traffic from potential customers.
There is tough competition to rank high on search engines as only 10 websites can appear on the first page for a given search phrase.  Research shows that if a Web site does not rank on the first page of a search result, chances of generating any traffic to the website is reduced manifold. Therefore it is important for a business to have an ongoing strategy that can help it achieve a first page rank on major search engines like Google, Yahoo and MSN.
Here are some search engine optimisation tips that a small business or company can use to improve its rank on search engines
  • A search engine friendly Web site. A website that has been designed with search engines in mind tends to rank higher on search engines. A search engine friendly website can get indexed by search engines with ease and as such it promotes better ranking of its pages. A professional web designer will always ensure that the website is designed with search engine guidelines. A number of techniques can ensure this. Any professional web designer should take these factors into account.
  • Well Organised structure of the website. The information on the website should be organised properly. Information should be categorised meaningfully and content should be appropriately categorised into different sub pages of the website. If users fail to find what they want immediately, they are likely to go to another site.
  • Positioning of keywords.  One of the first steps of an effective SEO campaign is to identify the right keywords.  Once this is done the keywords should be positioned strategically within the content of the website. The main keywords should be in the title, description and within the body, ideally once in the first sentence.
  • Strategic distribution of keywords on the website. This is a basic SEO technique. Position keywords or key phrases at the start and the end of the document as the beginning and end of a page are given more weight by search engines while searching.
  • Keyword relevancy and density within the web page content. It is important that the website relevancy to keywords is good. The overall website should be related to the main keywords the site is targeting. Keyword density refers to the number of times the keyword appears in the content of a particular web page. E.g. a density of around 2-5% is considered appropriate.
  • Keywords in anchor text of links.  Including your main keywords in anchor text of links is a very effective search engine optimisation technique.  Keywords should form a part of the link text where possible. Link text is the clickable word that is used to get to a page. Instead of using "Click here for more info" as your link text, use the main keywords instead. This improves the chances of the destination page ranking high for the keyword.

Keyword Strategy for Your Business Website

By Colin Fenton


Job Vacancy Indonesia, Employee, Vacancy  

Keywords shouldn't always be what you think they should be. I know a company that sold stain repellent for furniture, they thought their keyword should be "Furniture Protection". That isn't a keyword, it's a slogan. If someone is walking by your storefront and they see that in the window then they'll know what you're about but if someone is on the internet using a search engine they're never going to find you that way. There are a number of keyword research services, both free and subscription based (such as Wordtracker) that will give you estimates of how many people are typing what words into search engines on an average day.
Once you can develop a list of keywords that are relevant to your business that people are actually spontaneously typing into search engines on their own, these keywords should be broken down into tiers. The keywords with the most hits should probably match up with your homepage, the keywords that are about 5-20 less popular may or may not warrant some sub-pages and then smaller keywords should be classified tier-3 and set aside for the time being. Any one page should be optimized for no more than 3 keyword phrases, optimally. The more keywords you try to optimize for, the harder it will be to get ranked well for any single one of them.
As mentioned, you only want to have at most 3 keyword phrases per page. That includes your homepage. It's not always the case, but often you will want the top 3 most typed keyword phrases to be the ones you optimize your homepage for. If there are more than 3 that are all around the same number of searches then you have a decision to make. Often a few of them might be directed at a subcategory of your business, so you might have one sub-page that will be far more popular than the other sub-pages. The other option is a second website. If it's just four (or... err... five) you CAN try to optimize your homepage for all of them, but that should be a last resort decision.
The 2nd tier keywords, as you may have already figured out, should be designated to sub-pages of your site. In this case, we're usually talking about pages that are linked to directly off your homepage. If not, make sure you have a good solid reason. You might even want to link to those sub-pages from your homepage using link text that contains one (or possibly two, depending on how natural it looks) of the keywords you're optimizing for. These links tell the search engines what's at the other end has something to do with the link text used, therefore giving the page relevance for the intended keyword.
Your 3rd tier of keywords won't go to waste, but usually you want these on pages that are two clicks off your homepage (in other words, linked directly from a tier-2 page). Just like the other pages you want the keywords in the HTML TITLE tag and used on the page at least once (and definitely not excessively) but that's pretty much all your need to do. The other keywords will likely need some help -- links from other websites, the obtaining of which will be covered in a later article -- but 3rd tier keywords are usually typed infrequently enough that there isn't much competition to rank highly for them.
If you do get a couple of good inbound links with your keywords to some of these pages, you will likely rank them far easier than the other pages of your site. Just be careful how much time you spend on them though because they are by definition low-volume keywords. Collectively they can bring in a ton of website traffic but individually they won't bring much.

Call Center Management Tips for Remote Agents

By Megan Rasmussen

Job Vacancy Indonesia, Employee, Vacancy 


As the web provides progressive alternatives to business management methods, more call centers move further away from the traditional brick-and-mortar way of doing business. The Internet allows for endless amounts of data storage and software access virtually anywhere in the world and as a result, call centers can easily employ home based call center agents.
But these changes affect more than just the geographic location of employees. All of a sudden, remote agents are representing their employers completely out of sight and sound of a manager. Transitioning to this new era of call center common practices requires a new approach to management that was once handled under one roof and face to face. So how do they effectively monitor and assist their remote agents?
Now that agents are able to work from remote locations, call center management has to find new ways to properly coach their employees. Any company that employs remote agents should have an effective coaching and development plan. With more and more agents working from remote locations, it seems impractical and just too costly to bring them to the headquarters for instructions. However, a helpful elearning program can provide a more profitable and efficient agent training method. When it comes to elearning, call center management can quickly deliver training as well as ensure a secure IP connection. At the conclusion of an agent's elearning session, managers can view their agents' progress.
Considering the fact that there could be hundreds of miles separating an agent from their manager, it's difficult to have an in-office meeting. However, a webcam conference is a great alternative as it allows for a face-to-face conversation. Another quick, hands-on training session could be done with a desktop sharing web conference, allowing the employee to see a manager walk them through any type of computer process.
Just remember to avoid holding a meeting in your remote agent's home. If you come knocking, they'll start walking-no employee should ever feel like they need to host their boss. So maintain a good relationship with your remote agent and refrain from invading their personal space.
With home meetings out of the question, you may wonder how you're supposed to ensure that your remote agent's workplace is sufficient for effective customer service. To be sure that background noise will not be an issue during calls, you can arrange for call monitoring sessions. Beyond monitoring, be sure to discuss with your remote agent the importance of working in a quiet environment for they play a significant role of maintaining a company's reputation. A bad call could result in an unhappy customer.
If you detect that one of your remote agents does not seem to work efficiently, you may consider implementing screen recording. This allows management to identify the reason for unproductive work. Efficiency is key to any call center and any business should welcome methods of improving efficiency. Screen recording is a good replacement for the traditional side-by-side monitoring abilities that were lost when call centers started expanding beyond one location.
Lastly, how do call centers provide remote agents with the assistance they might need when on a call? Traditionally, agents could raise a hand or press a button and have a manager by their side for help. But now, remote agents reside in remote locations and out of immediate hands-on assistance. And it's important to have a way for agents to receive immediate feedback if necessary. Make sure you provide a company chat room or an instant message service to give your agent necessary help.
As you can see, transitioning to this new era comes with the risk of losing efficiency. However, if they have an effective remote agent management plan, call centers need not worry. With the right methods, remote agents don't have to result in a sacrifice of productivity.

Rabu, 20 Oktober 2010

Job Titles Matter

By Mark Kolakowski




Why Job Titles Matter: job titles are badges of authority. Not getting the job title appropriate to the position can undermine your standing both inside your company and with outsiders such as clients. Additionally, not getting the title that you are due can hinder your pursuit of future career opportunities. You will be seen as someone who actually is at a lower level of achievement than the one you have attained.
Job Title Scenarios: In one scenario, an employee gets a de facto promotion, but does not get an upgrade in job title to that of the former incumbent. This may signal either a downgrade in the importance of that job, or a device to lower its compensation level.
Another job title scenario is one in which your management grants you an upgrade in job title, but your HR records do not reflect it. When this occurs, it is typically an error of omission, but in some machiavellian firms it can be intentional.
An actual case study in HR errors involved someone hired with the explicit understanding that he would get an Assistant VP (AVP) title immediately upon starting work. During the course of over four years in a corporate HQ position, that person got every indication that he indeed was an AVP. However, after he moved to a job in a different legal entity within the firm, he was surprised when his new boss congratulated him on being upgraded to AVP. When he pointed out that he already was an AVP from day one, his manager investigated and determined that, somehow, there were errors in how the personnel records were maintained, and in how they were transmitted internally. Luckily, the employee quickly was able to get an upgrade to full Vice President instead, which is what he actually was due by that point in his career.
Sometimes, people are hired into firms or enticed into changing jobs within firms based on promises about future upgrades in job title. Unfortunately, where these agreements are purely verbal, as they often are, there is the risk that management may renege on them, even by claiming never to have made them. The danger is especially high when there is a change of supervisor for the employee in question, and the new manager denies being bound by his predecessor's promises.
Difficulties in getting an upgrade in job title may occur for worthy employees even if they do not lead automatically to higher compensation. Managers may be using the denial of upgrade strictly as a means to assert their authority.

Selling An Operating Business & Real Estate - Who's The Broker?

By James Kimmons

Job Vacancy Indonesia, Employee, Vacancy
 


When a business owner also owns the real estate, they will want to either close down the business and sell the real estate, or sell both. Real estate agents and brokers are tempted to list both together, and that can be a mistake.
An operating business is a very different animal from the real estate where it resides. There are also very different contractual agreements necessary to transfer business assets. They aren't like real property, and can actually contain guarantees of volume and existing client/customer base demographics.
Real estate professionals, particularly those in the commercial niche, have the knowledge and expertise to analyze rental income and expenses, presenting them to their client/customer for decision-making. Where they can fall short is in analyzing a business from a financial perspective. There is a lot under the surface, and examination of a Profit & Loss and Balance Sheet doesn't begin to get at the true facts.
In the rural area in which I practice, a real estate broker had listed a business for sale, and this was without the real estate. The building was rented. As I had an interested customer, I called and asked for the financial data, receiving a P&L and Balance Sheet. I called back and asked for a Cash Flow breakdown. The broker didn't really know what I was requesting.
It was a disservice to his client to list his business when the most basic of requirements wasn't within his knowledge base. Any good business broker will require a cash flow analysis from their client as one of the most important financial documents. Adjustments to the value of the business are made based on items in the Cash Flow, including:
  • Detailed spreadsheets of all income
  • Detail of all expenses
  • What expenses are actually going to the benefit of the owner
  • An adjustment back to income for those owner-benefit expenses that will go away (not be expenses to new owner)
  • An addition to expenses for owner-benefit costs that will require new buyer to increase expenses (owner managed/buyer will hire manager)
In a previous life career, I sold a business to a company going public on the New York Stock Exchange. They sent in a team of auditors who spent several weeks, mostly verifying my cash flows. An example of an owner expense that was going away was my truck expense. The company provided me with a vehicle, all expenses, maintenance and fuel included. They added back that expense and increased the value of my business, as it really wasn't a true expense that they would have to pay after purchase.
As I stated in the item list, if the selling owner also managed the business, and didn't pay themselves a market rate salary, then the buyer would need to adjust their valuation of the business downward due to the necessity of hiring a manager at market salary.
As you can see, there are a number of factors that make the valuation of an operating business much different from the sale of real estate. And we haven't even gotten into inventory. Another thing about business valuation is the different ways that it is calculated depending on the industry or business type.
It is clear that most real estate professionals should not be engaged in the brokerage of operating business enterprises, unless they have the experience and expertise to do it. A far better approach would be to partner with a business broker who doesn't do real estate brokerage. It will be a mutually beneficial relationship, with each of you bringing maximum experience and value to the client/customer.

How to Reduce the Cost of Advertising Jobs - Adventures in Advertising Jobs

By Susan M. Heathfield

Job Vacancy Indonesia, Employee, Vacancy 


My initial advertisement was expensive at $1700.00, so I rewrote the ad to remove all extraneous words. Since newspapers tend to charge for the number of lines in their print ads, I used the newspaper website to repeatedly review my progress in reducing the number of lines. This is the print ad I developed; the cost was listed on the website as $1305.50.

The Print Advertisement

Cellular Technician - Level 3 Wireless
Technical Lead for Cellular Remanufacturing Ops
City, State
"Technician to lead phone troubleshooting and repair at growing cell phone remanufacturer. Requires: Level 3 certification at manufacturers: Nokia, Motorola, Samsung; 5 years+ troubleshooting exp. with various handset models and manufacturers; 2 yr. degree in Electronics Technology/equivalent; reads/follows schematics; has developed training/trained staff; soldering skills; works on surface mount PC boards; knows trouble shooting equipment: DVM, Spectrum Analyzer; supervisory experience preferred. Resume/salary: HR - ReCellular, Inc.; Company Address."
Then, while I would have disagreed with this at the time, fortune favored my ad placement. Instead of a confirmation, I received an error page, after entering the entire transaction online. Forced to call the newspaper to find out whether the ad was received, I discovered it was not.
So, I placed the ad again over the phone. Total cost: $1212.50. When I asked the operator why there was such a difference between my online placement versus calling the ad in, she responded that “spacing was different online.”
This was good news for my company, but not good news for the newspaper website. I am thoroughly trained, at this point, to call in or fax my ads rather than using the newspaper website.
Your experience may vary, but my experience provided key learning points for me. You can significantly reduce the cost of online advertising and classified advertising with a bit of effort and rewriting. The cost savings is definitely worth your time. The cost reduction, by not using the newspaper website to order the ad, was also significant in this instance. This deserves wider exploration as we work to reduce the cost of our future Internet and newspaper advertising.

White Hat Vs. Black Hat SEO

From Apryl Duncan

Job Vacancy Indonesia, Employee, Vacancy 


Search engine spiders can spot the difference between white hat and black hat SEO efforts. Optimize your site with white hat search engine optimization techniques to increase your search results and avoid the penalties of black hat SEO.
• Meta Tags
Black Hat SEO - Stuffing or Spamming Meta Tags
Stuffing or spamming your Meta tags does nothing for your search results except flag your site as one using black hat SEO. Search engines are always on the lookout for spammed Meta tags. For example, let's say an online pet store called Fiction Pets is stuffing its Meta tags. The site's black hat Meta keywords might read:
<meta name="keywords" content="fiction pets, pets, dogs and cats, pet stores, dogs, cats, lizards, birds, dog collars, hamster cages, jessica alba, fish, dog shampoo, dog treats, bird seed, good dogs, bad dogs, nice kitty">
Its stuffed Meta description might read:
<meta name="description" content="Fiction Pets is the best pet store of all the pet stores. You've never seen a pet store like Fiction Pets. best pet stores, good pet stores, visit pet stores, contact pet stores">
White Hat SEO - Choose a Solid Keyword Phrase
Research your keyword phrase. Choose a solid keyword phrase that accurately represents your page and use it in your Meta tags. An example of Meta keywords:
<meta name="keywords" content="online pet store, fiction pets, pet supplies, pets store, pet supply store">
A white hat Meta description could be:
<meta name="description" content="Fiction Pets is an online pet store with a full line of pet supplies for dogs, cats, birds, fish and more. Our pet supply store can help you get everything you need for all of your pets.">
• Content
Black Hat SEO - Hidden Content
There are many ways to hide content on your site. All of them are black hat SEO methods.
Hidden content includes white text full of keywords on a white background. Another black hat SEO method is using comment tags to hide keywords. For example:
<!--hidden content, hidden content is bad, hidden content in comment tags is bad--!>
White Hat SEO - Quality Content
Content that targets a strong, related keyword phrase on each page wins every time. After you've chosen your keyword phrase, use it consistently throughout the page. For example, a page with a Meta title of "White Hat SEO - White Hat SEO methods" could have this first paragraph of content:
White hat SEO is the key to effective search engine optimization. If you're not using white hat SEO methods, none of your SEO techniques will be effective.
• Linking
Black Hat SEO - Link Farming
The idea behind link farming is that you exchange links with other websites to boost your site's rank in search results. Search engines like Google examine how many sites are linking to yours when determining rank.
With a link farm, you've traded your link with many sites for the sole purpose of increasing your site's search rank. In effect, you're trying to fool the search engine into thinking your site is more popular than it really is.
White Hat SEO - Inbound Linking
When someone links to your blog post or a page on your site within their content, you have a quality inbound link. Unlike with black hat link farming, inbound linking is not a link list traded for the sake of boosting your search results.
Creating content that is compelling attracts site visitors. It also captures the attention of other webmasters who are looking to create their own content with contextual links to your site.
• Page Elements
Black Hat SEO - Doorway Pages
Doorway pages are known by many names, such as bridge pages, entry pages, gateway pages, jump pages and portal pages. These pages are created to spam search engines with a certain phrase.
A doorway page is created to get traffic based on keyword phrases and then funnel those site visitors to the main site. Most search engines catch doorway pages and sites are penalized.
White Hat SEO - Headings
A better use of page elements is to break up your page visually with SEO-friendly headings. An article using <H1>, <H2> and <H3> tags that make good use of your keywords has more weight in search engines than a page full of regular-sized text.

Selasa, 19 Oktober 2010

Employee Termination from an IT Perspective

From Richard Jones

Job Vacancy Indonesia, Employee, Vacancy
 
Letting an employee go can be a dirty job, but the IT department must help do it.
It is necessary to involve IT in the employee termination process because a former employee who still has access to a company's network and proprietary corporate data is a security threat.
Moreover, it is smart to conserve certain technological resources, data, and logs in the event that the former employee or company itself decides to pursue litigation.
Finally, it is essential to integrate IT into the process to help ensure that employee termination controls are comprehensive enough to meet relevant Sarbanes-Oxley requirements.
Information security and data retention policies must be company-specific and tailored to the laws under which the company operates. Nevertheless, there are at least three broad IT principles to which a company should adhere when and after terminating an employee.
  • Prompt notification of termination.
  • Every company should have a strictly enforced policy that clearly states who is to notify whom when someone's employment is ending or has ended. This policy should also mandate that these notifications be given immediately.

    An information security contact should be among those who are notified, and this person's responsibilities should entail researching, documenting, and revoking an employee's access to the company's electronically stored proprietary information and its information systems.
  • Prudent revocation of access.

What to Do When Employment Is Terminated

In the case of a terminated employee, IT should immediately revoke all computer, network, and data access the former employee has. Remote access should also be removed, and the former employee should be dispossessed of all company-owned property, including technological resources like a notebook computer and intellectual property like corporate files containing customer, sales, and marketing information.
However, in the case of an employee whose end of employment is only imminent, IT should consult with the employee's manager, HR, and other key decision-makers to determine the appropriate manner in which to stagger the revocation of access over the person's remaining days of employment.
Just as the granting of access and security clearances should be documented for future reference, the revocation of access should also be documented, especially for legal purposes. The goal, of course, should always be to revoke access in ways that make good business sense financially, technologically, and legally.

Preemptive Preservation of Data

Every company should have data redundancy and retention policies that satisfy its business needs and adhere to applicable laws. Such policies address the backup, restoration, and preservation of corporate data in general.
However, a company should also enact policies that detail when and how IT should go about preserving potentially and particularly sensitive data, records, logs, and other materials that could be of legal significance were the company and former employee to wage a legal battle. It is especially important to do this in the case of a former employee who held a high-level position or left the company under a cloud of suspicion.
The appropriation and application of these three principles should be the collective work of the company's executive staff, IT and HR departments, and legal counsel that specializes in computer forensics and the laws governing the company's use of computing technology.
The results of this cooperative effort should be greater protection of corporate data as well as better preparedness for litigation regarding corporate data theft, hacking, and other forms of illegal or ill-advised uses of computing technology.

Kamis, 14 Oktober 2010

Job Interview Answer: Why Should We Hire You?

By Alison Doyle


A typical interview question, asked to get your opinion, or to validate the interviewer's opinion, on why you would be the best candidate for the position, is "Why should we hire you?"
The best way to respond is to give concrete examples of why your skills and accomplishments make you the best candidate for the job. Take a few moments to compare the job description with your abilities, as well as mentioning what you have accomplished in your other positions. Be positive and reiterate your interest in the company and the position.
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